Good Skin

Personalized skincare routine for improved skin health

Personalized skincare routine for improved skin health

Overview

Overview

Good Skin is a personalized skincare platform that delivers customized skincare recommendations centered around key ingredients that work best for each user's unique needs to help them achieve healthier skin.

Team

Team

2 Product Designer

2 Engineers
1 Data Scientist

2 Product Designers

2 Engineers
1 Data Scientist

Role

Role

I led design for the routine builder and my responsibility covered research, visual design, prototyping and interaction design.

Here's the problem

Here's the problem

The skincare industry is saturated with products, each promising miraculous results. However, most consumers struggle with selecting the right products tailored to their unique skin concerns, leading to frustration and ineffective skincare routines. This creates a significant barrier to achieving their desired skin goals.

Key takeaways

Key takeaways

Overwhelming choices

Many people feel overwhelmed by the sheer number of skincare products available.

Knowledge gap

People often lack knowledge about which ingredients are beneficial for their skin.

Routine building

They want guidance building & maintaining effective skincare routines.

The challenge was to design an intuitive, user-friendly, experience that continuously educates and engages users as they progress on their skincare journey.

Goal definition

Goal definition

We held opening workshops with stakeholders and spoke to several individuals with varying skincare knowledge, as we began to explore what goals and expectations the customer and business may have of the product.

User goals

  • I want to address specific skin concerns, so I can achieve healthier and more radiant skin.

  • I want to know what ingredients are good for me so I can avoid harmful ingredients, use better ones and generally look out for my skin

  • I want recommendations based on my skin type and goals, so I can save time and money on trial and error.

  • I want to learn more about skincare, so I can improve my overall skin health.

  • I want to address specific skin concerns, so I can achieve healthier and more radiant skin.

  • I want to know what ingredients are good for me so I can avoid harmful ingredients, use better ones and generally look out for my skin

  • I want recommendations based on my skin type and goals, so I can save time and money on trial and error.

  • I want to learn more about skincare, so I can improve my overall skin health.

  • I want to address specific skin concerns, so I can achieve healthier and more radiant skin.

  • I want to know what ingredients are good for me so I can avoid harmful ingredients, use better ones and generally look out for my skin

  • I want recommendations based on my skin type and goals, so I can save time and money on trial and error.

  • I want to learn more about skincare, so I can improve my overall skin health.

Ideation

Ideation

I created several low-mid fidelity interactive prototypes and refined them based on feedback from the team. Additionally, I gathered additional input from cross-functional stakeholders during workshops to critique and improve the designs.

My main focus was on optimizing for clarity and simplicity.

I created several low-mid fidelity interactive prototypes and refined them based on feedback from the team. Additionally, I gathered additional input from cross-functional stakeholders during workshops
to critique and improve the designs.

My main focus was on optimizing for clarity.

Landing page

Landing page

Landing page

Questionnaire

Questionnaire

Questionnaire

Results

Results

Results

Low fidelity wireframes mapping out the flow from the landing page.

Some of my explorations focused on incorporating useful information throughout the user's journey, with the aim to providing users with valuable insights about skincare best practices as they interact with the platform.

I ultimately decided to exclude the tips from the questionnaire and place them in other areas like loading screens and routine page to ensure that users receive the valuable information in a context where it can be more impactful and useful.

The tips are an important aspect of the product, and I believe they are more effective when delivered at the right moments.

Dynamic and adaptable

Dynamic and adaptable

As users' skincare needs evolve, so should their routines. Good Skin allows users to update their profiles, change their goals, and receive new recommendations that reflect changes in their skin or goal. This adaptability ensures that the platform remains relevant and helpful over time.

Simplifying complexity

Simplifying complexity

Each routine is structured as a clear, step-by-step guide that highlights the purpose of each step and ingredient. I used progressive disclosure to layer information and guide each user naturally through each step.

Consistent with a design system

Consistent with a design system

A cornerstone of the project was the design system. It ensured consistency, allowed for rapid iterations and helped to establishing a strong foundation for future growth.

A cornerstone of the project was the design system. It ensured consistency, allowed for rapid iterations and helped to establishing a strong foundation for future growth.

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